Help for Family and Friends
Help and support is available to family, friends, partners and anyone concerned about gambling (their own or someone they know).
Friends and family are able to access the Gambling Helpline 1800 858 858 and any one of the 22 Gambling Help Services across South Australia. They are all free and confidential. A Gambling Help Service can help people deal with gambling related problems such as financial and relationship difficulties, health and legal issues..
A full listing of the help available can be found here.
If you wish to speak to someone online now the Gambling Help Online service offers free and confidential online counselling and email-based support. You can remain anonymous and feel confident that you are 'talking' to qualified and experienced experts. If you're reluctant to call the Gambling Helpline or attend a Gambling Help Service this service may be particularly useful.
Talk to a counsellor online now.
If you're not ready to talk to or see someone for help, these practical tips may help.
- Talk to someone you know and trust who is a good listener and will not judge you or your family member or friend.
- Talk to your children and other family members / friends as they will benefit from having the gambling problem out in the open. They may be relieved you are getting help. It's very important that kids don't feel responsible for the actions of their parents.
- Talk to a trained professional over the phone (Gambling Helpline 1800 858 858) or make an appointment to see a Gambling Help Service in your local area.
- Self barring is an option if and when your friend or relative feels ready to take control of their gambling. Self barring means the person is not allowed to enter or remain on the premises of a licensed gambling venue. The gambling venue has an obligation to uphold the barring order which means not letting the person enter or remain in the venue. If your loved one felt this could be useful you could help them apply for the barring order directly at the gambling venue or through the Independent Gambling Authority (IGA). For more information visit the IGA website or call them on +61 8 8226 7233.
- Apply for a Problem Gambling Family Protection Order.
- Download or order a free copy of our family and friends guide (PDF 625.1 KB) which contains practical tips on how to take care of yourself emotionally, physically, financially and legally.
- Does someone you care about have a gambling problem? This leaflet (PDF 631.2 KB) may help in working out what to do.
Help: Phone. Online. Face to Face.
24/7, free and confidential Gambling Helpline offers support, information and telephone counselling 1800 858 858. The Gambling Helpline can organise an interpreter for you if you need one.
24/7, free and confidential self-help and counselling via email or chat Gambling Helpline. For information, self-help tips and support have a look at our Help and Support section.
FACE TO FACE
Free and confidential personal, financial and family counselling and support. Call 1800 858 858 for a referral to a non-judgemental and friendly Gambling Help Service professional. Gambling Help Services also offer individual, family and couple counselling to friends and family of gamblers.