Help Services

If you need help with managing your gambling (it doesn't matter if it's sports or online betting, horse racing, poker, tab, casino games or pokie machines) there is support available for you, and your family and friends.

There are many services available across metropolitan and country South Australia to help and support you when you're ready to take back control of your life. All Gambling Help Services are free and confidential.

Gambling helpline: Phone 1800 858 858

The Gambling Helpline is a confidential phone service available 24 hours a day, 7 days a week. The Helpline is staffed by people who understand how difficult it is to get your gambling under control. Phone counsellors at the Helpline are there to help and support you. They will not judge you or tell you off or make you feel bad about yourself. They will provide helpful and practical information and they will refer you for free face to face counselling if that's what you want.

What can I expect when I call the Gambling Helpline?
  • 100% confidentiality. You can be anonymous if you wish which means you don't need to give your name when you make the call.
  • 100% no cost — free of charge from landlines (mobile phone charges may apply — check with your mobile phone provider). Call as many times as you like.
  • Friendly, professional and non-judgemental phone counsellors who have helped many other people just like you.
  • Information such as self-help booklets and practical tips to help you get your gambling under control
  • Referral to a Gambling Help Service for face to face counselling, if that's what you want.
  • An interpreter can be organised by the Helpline if you need one.

Judy from the Gambling Helpline tells us more about what to expect from the Helpline.

Gambling Help: Online

Gambling Help Online offers free and immediate 24/7 online counselling and real time chat support to anyone, anytime, across Australia. Visit the Gambling Help Online website.

Gambling Help: Face-to-Face

There are 27 Gambling Help Services operating across metropolitan and country South Australia. People can access any service across the state if they don't wish to seek help in their own area.

The goal of all Gambling Help Services is to help people overcome or deal with a gambling problem and related problems such as financial and relationship difficulties, health and legal issues. This includes family and friends as well. All Gambling Help Services are free and confidential. Just like the Gambling Helpline, staff within our Gambling Help Services are trained and used to helping people just like you so you won't be the first person to walk through the door for help. They are friendly and non-judgemental which is important when you're experiencing difficulties. They understand the importance of privacy, confidentiality and the big step you have made, or are about to make, by seeking help.

What can you expect from a Gambling Help Service?
  • 100% confidentiality.
  • 100% no cost – the service is free, for however long you undertake counselling.
  • Professional and confidential personal (individual), couple, family and financial counselling and support in a safe and non-judgmental environment. Counselling to friends and family of gamblers is also available.
  • Financial counselling if you need help dealing with debts and credit issues. Find out more about financial counselling and what financial counsellors do.
  • Resources such as fact sheets, brochures, wallet cards, self-help booklets and more are available.
  • Interpreting services can be organised if you wish.
  • Referrals to other services such as mental health, legal and drug and alcohol.

Read about our counsellor, Rosemary. She has been working as a counsellor at Relationships Australia (SA) for more than 20 years. She goes through the process and tells first hand what people can expect from gambling counselling. Hopefully this puts your mind at ease and gives you the confidence and strength to seek help.

Specialist Services

South Australia has a number of services dedicated to the specific population groups below. These services are grounded in thorough understanding of the particular cultural and situational contexts of their respective population groups and communities. These services support their clients (and family members and friends) to access and navigate their way to receive appropriate help. Locate a specialist service on this map.

  • Aboriginal
  • Cambodian
    • Culturally appropriate help and support with English and Khmer speaking counsellors.
  • Chinese
    • Culturally appropriate help and support with English, Mandarin and Cantonese speaking counsellors.
  • Multicultural
    • Culturally appropriate support, advocacy and information available in 12 different languages and interpreters on site for Greek, Arabic, Polish, French, Persian, Italian and German speakers.
  • Offenders
    • Support services and programs for people affected by problem gambling who are in, or at risk of entering, the criminal justice system in South Australia.
  • Vietnamese
    • Culturally appropriate therapy, counselling and support with Vietnamese therapists, counsellors and support workers

Intensive Treatment / Specialist Therapy

SA Intensive Gambling Help Service (SAIGHS)

Booking line – Tel 8232 3333 or 1800 002 424 (Country Free Call)

The SA Intensive Gambling Help Service (SAIGHS) is a free and confidential gambling help service that is provided by PsychMed for gamblers and those affected by gambling throughout South Australia. SAIGHS provides expert evidence-based cognitive behavioural gambling treatment programs delivered by a qualified and experienced team of clinical psychologists and researchers. Services are offered face-to-face in five metropolitan and four country locations. PsychMed can also provide teleconferencing or video conferencing services if this is more convenient.

SAIGHS specialises in treating people with gambling problems who also experience complex, associated issues. They use evidence-based treatment for other issues such as depression, trauma, anxiety, drug and alcohol misuse, and relationship difficulties.

The services provided by SAIGHS are tailored to meet individual needs and they provide practical and useful assistance and information for individuals, partners, and families to help understand and change problematic gambling behaviours and associated issues.

SIGHS also refer and support clients to access other services including other gambling help services available across the State.

Full Listing of the South Australian Gambling Help Services (PDF 185.6 KB)

Immediate help is available now. Contact the Gambling Helpline now for free and confidential support, 24/7

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